Prepaid subscription with postpaid overages

This is an example-based guide to help you understand the prepaid subscription with postpaid overages business model. You may use this guide as a starting point to build a bespoke template and/or contract.

The example

You are an artificial intelligence SaaS provider that helps relocation service providers perform virtual household surveys.

Contract details

Your customer chooses the Silver Survey Plan contract:

Create a contract

You can create a contract using a contract template as base or you can create a contract from scratch.

Create a contract using a contract template as base

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Why create a contract plan?

A contract template is reusable. That is, a contract template can be used to create bespoke contracts. You can create a contract without creating a contract template.

Read the Zenskar contract template documentation for better understanding.

The contract explained in the previous section needs to be translated into a Zenskar contract template.

You can create a contract template with the following properties:

• Template name: Silver Survey Plan
• Billing cadence: Monthly
• Contract type: Prepaid
• Currency: USD

Product 1: silver survey plan

The first product of your contract plan addresses the first clause of the contract and has the following properties:

• Product name: Silver Survey Product
• The following product settings help the product inherit the global contract template settings:

• Billing cadence: inherits the monthly billing cadence from the contract template settings
• Contract type: inherits the prepaid contract type from the contract template settings
• Pricing model: per-unit pricing
• Metered: usage is calculated using the Compute aggregate

Product 2: previous month overages

This product of your contract template addresses the second and third clauses of the contract and has the following properties:

• Product name: Previous Month Overages
• The following product settings help the product deviate from the global contract template settings:

• Billing cadence: monthly billing cadence
• Contract type: postpaid (as opposed to the prepaid contract type of the contract template)
• Pricing model: Per Unit Pricing
• Metered: overages are calculated
• Usage aggregates: the usage or consumption aggregates that will help in determining the charges

Features

• Free units: 25

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Note

This product covers an important contract condition in the Free Units feature: the prepaid amount of $850 covers 25 end-user surveys. Anything above this is considered overage and charges are postpaid.

• Expiry: at the end of the contract billing period, the unused surveys accrued shall expire

Product 3: onboarding and support fee

This product of your contract template addresses the second and third clauses of the contract and has the following properties:

• Product name: Onboarding and Support Fee
• The following product settings help the product deviate from the global contract template settings:

• Billing cadence: yearly billing cadence
• Contract type: prepaid
• Pricing model: Flat Fee

The final contract template

You performed the following operations:

• Created a contract temple
• Added products to the contract template to satisfy the contract requirements

The final contract template should look as shown below:

Save the contract template.

Create a contract

1. In the side panel, navigate to Contracts > Contracts, and click on the + ADD NEW CONTRACT button.
2. Select the Silver Survey Plan contract template, as shown below.
3. Fill in the following details:
   • Contract name: Silver Survey Plan
   • Customer: assign the contract to a customer. You must add customers before performing this step.
   • Start date: enter the start date of the contract
   • End date: enter the end date of the contract
   • Description: add a description
   • Currency: select the currency in which you would like to generate invoices
   • Billing cycle details: the start date of the billing cycle and the frequency: monthly, quarterly, or annual
   • Renewal policy: refer contract renewal documentation

4. Click on the Create button.
5. Customize the contract:
   • change contract template values
   • add or remove features
   • add or remove products
6. Click on ADD CONTRACT button to save the contract.

Create a contract without using a contract template

Creating a contract from scratch is similar to creating a contract template.

1. Create the desired products.

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Note

Currently, products are created directly in the contract template. This means, products created directly in a contract template are not available in the products module.

In a contract, only existing products can be selected. This means, only products created using the products module can be added to a contract.

Work is in progress to make contract templates behave the same way as contracts.

The process of creating a product, however, is same irrespective of where it is created.

1. In the side panel, navigate to Contracts > Contracts, and click on the + ADD NEW CONTRACT button.
2. Select + New Contract. The following page will appear.

4. Fill in the details as described above and click the CREATE button.

5. Click on the +ADD NEW PRODUCT button, and select all applicable products.

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Note

Only one product can be selected at a time. The process must be repeated to add multiple products.

6. The final contract is ready with all products included. Click on ADD CONTRACT.

Creating an invoice

Invoices will be generated automatically based on the contract settings you configured. However, invoices can be created manually.

1. In the side panel, navigate to Contracts > Contracts.
2. Select the desired contract.
3. Click on Generate Invoice.
4. Select the month for which you would like to generate an invoice.
5. Click on Generate Invoice.

6. A message appears when the background invoice generation processes is successfully triggered.

7. Click on View Invoice to view the invoice immediately. You can also navigate to Invoices in the side panel, to view all invoices.

Refer invoice documentation to learn about invoices and operations applicable on invoices.